School of Hospitality & Tourism




Defying boundaries, Redefining Possibilities

Sister Nivedita University (SNU) at New Town, Kolkata has been established through enactment of The Sister Nivedita University Act, 2017 (West Bengal XLIX of 2017). SNU, being unique of its own kind is built on the path of Sister Nivedita, blessed under the shadow of Swami Vivekananda. The university offers educational programs and research in a wide array of subjects, under disciplines like Engineering and Technology, Science, Medicine, Management, Law, Humanities, Language and Literature, Pharmacy, Architecture, Social Sciences, Education, Performing Arts, Sports, Media, Design, etc. Moreover, some unique courses will be introduced with the emphasis on skill development, entrepreneurship and women empowerment.


A degree in Hospitality unlatches multiple opportunities for those who wish to work in the Hospitality & Tourism sector. Away from home, surrounded by strangers and yet you feel welcome. Derived from the latin word “hospes”, meaning both visitor and stranger, hospitality has its roots in ancient history. Since then, the sector has shown an unbroken run of growth and the very concept of hospitality can be applied to nearly any company that deals with customer satisfaction and is focused on catering to meeting leisure needs of travellers rather than basic ones. The Hospitality & Tourism industry is rapidly expanding, & Techno India is one of Eastern India’s finest School of Hospitality dedicated to providing excellent all-round Hospitality education in this dynamic sector. In addition, the institute is accredited by the University Grants Commission (UGC), the Ministry of Tourism, the Government of India, and the AICTE, and is under the aegis of Sister Nivedita University (SNU) at New Town, Kolkata which has been established through enactment of the University Act, 2017 (West Bengal XLIX of 2017).

Since it’s such a broad field, graduates have plenty of career options, choosing to work in hotel management, airlines, restaurants, event venues, and more. Techno India – IHM collaborates with a variety of national and international companies, and all students are placed, providing a much – needed jumpstart in their careers. The faculty at the institute is highly qualified and experienced, and they are committed to providing the best possible educational environment while striving towards helping students reach their maximum potential Not only do you get to know the ins and outs of the industry, you also develop important skills in people management, leadership, finance and marketing, teamwork, and communication. The younger generation are staying and eating at home less but travelling more, meaning that the food and beverage industry, along with the hotel and airline industry, are booming.

Over the past decade, the travel and tourism industry also got a boost from new eCommerce players in the market. In short, a hospitality degree delivers unlimited possibilities for those with unlimited ambitions! We pick the most suitable candidates for the hospitality industry employers. Our students are fully prepared for the demands of the industry and cultural needs. Depending on where you are at in your life and/or current career, there will be a hospitality degree to match your needs. The School also supports students with their future careers, providing academic and career services for advice and support.

If you are a high school leaver seeking a career-focused Undergraduate program, then a Bachelor’s degree would be the perfect choice to continue your education. For those aiming to switch careers into hospitality, a professional diploma offers an ideal entry ticket. For those already in possession of a Bachelor’s degree, the next academic step will be a graduate program such as a Master’s or MBA degree. The Master’s offers in-depth study across a specialized topic or discipline, while the MBA provides a more rounded leadership education, where applied business knowledge sits alongside an intense focus on leadership skills and behaviours.

International opportunities

When working in the hospitality industry abroad you will be exposed to a fast-paced environment that lives and breathes the local culture. Every city has its own collection of hotels and restaurants; while tourism – particularly in the luxury sphere – now reaches into some of the most remote parts of the planet. So there’s an opportunity to use your hospitality management skills just about anywhere in the world you choose. There are so many ways that hospitality management can add up to a rewarding career.


1. B.A. (Hons.) International Hospitality and Tourism Management, 3 years full time regular programme, prerequisite none, eligibility criteria 10+2 from any  board min. 40% of marks, English as a compulsory subject, No supplementary exam should be due in any subject while admission.

2. M.Sc. in Hospitality and Tourism Management, 2 years full time regular programme, prerequisite hotel management 3 or 4 years degree  / BBA in Hotel Management/  BBA in Travel & Tourism Management  with recognised university/ college/board, No supplementary exam should be due in any of the subject while admission.

3. MBA in Hospitality & Tourism Management,  2 years full time regular programme, prerequisite hotel management 3 or 4 years  degree / BBA in Hotel Management/     BBA in Travel & Tourism Management with recognised university/ college/board, No supplementary exam should be due in any of the subjects while admission. 

Hospitality and Tourism Management

Realizing the potential of Hospitality and Tourism industry and in lined requirement of trained human resource, the course of Hospitality and Tourism management is developed. The studies in Hospitality and Tourism Management provide a wide array of Hotel xManagement and related areas. Students will gain fundamental skills and knowledge in Hotel, Hospitality, Tourism Management and related domains.

Course Outline: - Food Production/ Food and beverage service/ Front office operation / Housekeeping Operations and related practical’s in these area’s / Hospitality & Tourism/ Hotel accountancy/ Facility planning/ Business communication/ Hotel French / entrepreneurship / Hospitality marketing / Project work / field visit / assignment etc.

Job Opportunities for Hospitality and Management Professionals

The Hospitality and Tourism Management program offers a wide range of professional career paths for our learners, preparing them for dynamic, global work environments in the tourism and hospitality field. These career pathways include:

Food & Beverage Service

  • Cashier
  • Bartender
  • Mixologist
  • Oenologist
  • Restaurant Steward
  • Bar Supervisor
  • Waiter/Food Attendant
  • Room Service Waiter
  • Sommelier
  • Barista
  • Head waiter
  • Captain waiter
  • Bar accountant
  • Restaurant Supervisor
  • Assistant Restaurant Manager
  • Shift Leader
  • Team Leader
  • Room Service Manager
  • Maitre d’ Hotel
  • F&B Outlet Manager
  • Restaurant Manager
  • Outlet Manager


Food Production Operations

  • Receiving Clerk
  • Stock Clerk
  • Commis Pastry
  • Baker
  • Butcher
  • Commis 1, 2,3
  • Line Cooks
  • Demi Chef
  • Commis Chef
  • Chef De Partie
  • Pantry Chef
  • Pastry Chef
  • Head Cook Sauté Chef
  • Grill Cook
  • Fry Cook
  • Sous Chef
  • Head Chef
  • Executive Chef
  • Sanitation Officer


Lodging and Accommodation Services Housekeeping positions

  • Shift Leader
  • Checker
  • Room Attendant
  • Room Assistant
  • Cabin Steward
  • Housekeeping Attendant
  • Room Steward
  • Floor Supervisor
  • Chief Housekeeper
  • Bell captain
  • Room Inspector
  • Laundry Supervisor
  • Executive Housekeeper Housekeeping Manager
  • Laundry Manager


Front Office positions

  • Receptionist
  • Lobby Greeter
  • Front Office Attendant
  • Switchboard Operator
  • Airport Representative
  • Reservation Clerk
  • Bell Service Porter/Attendant
  • Concierge / CRM
  • Front Office Supervisor
  • Front Office Cashier
  • Night Auditor
  • Duty Supervisor
  • Front Office Manager
  • Rooms Division Manager
  • Reservations Manager
  • Unit Manager


Sales and Marketing in Tourism and Hospitality Establishments

Convention, Entertainment Positions

  • Sales Representative
  • Convention Sales Personnel
  • Event and Entertainment staff
  • Organizers/Planners
  • Information Specialist Public Relations Staff
  • Sales Representative
  • Assistant Manager
  • Research Directors Marketing Manager
  • Events Planner
  • Exhibit Planner
  • Convention and Event Manager


Public Relations positions

  • Public Relations Personnel
  • Photographer
  • Writer
  • Telemarketing Staff
  • PR Director
  • PR Manager


Sports, Leisure and Recreation centre personnel

  • Spa Manager
  • Activity Director
  • Recreation Director
  • Events Coordinator
  • Leisure Manager


In other Hospitality related Industries

  • Airlines cabin crew and ground staff
  • Travel and tourism houses
  • Corporate front desk/ corporate PRO
  • Hospitals catering & Housekeeping management
  • Railway catering
  • Navodaya School as catering officers
  • Army as catering officer (JCO)
  • Catering officers in govt, sectors
  • High class retail
  • Theme and amusement park
  • Entertainment industry
  • Cargo management
  • Education Industry
  • Hospitality Entrepreneurships
  • Banks as customer relation manager
  • Automobile Industry as customer relation manager


Programme Duration

B.A. (Hons.) International Hospitality and Tourism Management, 3 years full time regular programme

M.Sc. in Hospitality and Tourism Management, 2 years full time regular programme

MBA in Hospitality & Tourism Management, 2 years full time regular programme

CoursesYearsSemesterEligibility CriteriaMarks Required
B.A. (Hons.) International Hotel Management and Tourism Administration36Eligibility - 10+2 passed ( Any stream), English as a compulsory subject, No supplementary exam should be due in any subject while admission40%
B.Sc. (Hons.) in Hospitality & Tourism Administration36Eligibility - 10+2 passed ( Any stream), English as a compulsory subject, No supplementary exam should be due in any subject while admission40%
MBA in Hospitality & Tourism Administration24hotel management 3 or 4 years degree / BBA in Hotel Management/ BBA in Travel & Tourism Management with recognised university/ college/board, No supplementary exam should be due in any of the subject while admission.55%
Prof. M P Verma

Dean - School of Hospitality and Tourism

Hotel Management Graduate, Masters in Tourism Management, MBA in Hospitality Management and M. Phil in Business Management


Before Joining School of Hospitality and Tourism, Sister Nivedita University Kolkata as Dean, Prof. Verma has worked as founder dean of School of Hotel Management and Catering Technology at K R Mangalam University Gurugram and also worked with Lovely Professional University Jalandhar, CT University Ludhiana, Amity University Noida and Kolkata and Thames Valley University London (UK). He has worked with hotels chain like Holiday Inn South Africa as an executive chef, and also worked with Fariyas group of hotels, Oberoi group of Hotels, Clarks Group of Hotels and Taj Group of Hotels. He is an alumnus of GIHM Dehradun, Masters in Tourism Management, MBA in Hospitality Management and M. Phil in Business Management with 29 years of mix blend in academics and hotel industry.

He has been awarded with Best Professor award in Hospitality Management at Hyderabad. The award is being conferred upon him by AMP (Academy of Management professionals) and IDMBA (Institute for Digital Marketing & Business Analytics). Prof. Verma is Instrumental here at Sister Nivedita University Kolkata for Excellence in Hospitality education, consultancy, research projects and organization building.

Prof. Verma has authored various books and research papers and associated with training and consultancy work very actively in India and abroad.

Mr. Rahul Chowdhury

HOD & Assistant Professor - School of Hospitality and Tourism

Hotel Management Graduate, Pursuing PhD. in Management from Sister Nivedita University


Mr. Rahul Chowdhury is an illustrious, dynamic, young, enthusiastic, quality driven and results orientated professional with over 12 years of demonstrated success in the field of Hospitality. Mr. Chowdhury is an alumnus from IHM Bhubaneswar & was also the topper of college. He was conferred the “Best Student of the Academic Year Award” from NCHMCT “Govt. of India” for securing the first position. He also holds an MBA degree in from a prestigious University & was placed in the 1st Division. His operational experiences range from working with leading hotel chains: The Fairmont, Taj group of hotels & luxury cruise-liners- among others. He has travelled to different corners of the globe including Europe, North America, South America, Asia, Middle - east & Antarctica in pursuit of professional excellence. His academic experiences include working as the Hospitality Faculty-In-charge of Food and Beverage & Training & Placement operations at School of Hospitality and Culinary Art, The Neotia University. Apart from publishing several research papers in renowned edited books & conferences, he has also been invited as guest speaker in several National & International Conferences & Talk shows. Mr Chowdhury is also pursuing his PhD in Management (Hospitality & Tourism) from Sister Nivedita University.


Assistant Professor

MBA in Hospitality & Tourism Management


Accomplished, seasoned professional with proven success in operations management. She is a trained Safety professional and a First Aider. She has undergone firefighting Prevention and firefighting Training under Civil aviation safety norms by DGCA – India. She possesses superior communication skills and has experience in Aviation in Inflight Department, Hospital and Hotels. She understands and has conducted Quality and Safety checks for Flight Safety, First Aid, Customer Service Standards and completed DGR course from BCAS – NEW DELHI and formulated and prepared Grooming Manual for Spicejet Limited. She handled Training Modules for Customer Service for Front Office Department in Hyatt Hotels. Mrs. Upanita Dey Jamwal has completed her graduation in Commerce from prestigious Calcutta University and completed her Masters from Symbiosis Pune.
She now delivers the following modules at SNU- IHM: Hospitality Marketing, Environmental Sciences and Personality Development among others. And also Program Leader (PG COurse)

Mr. Sabyasachi Dasgupta

Assistant Professor

Hotel Management Graduate, Catering technology & Tourism from Nightingale Institute of Management Studies


He has completed B.SC. in Hotel Management, Catering technology & Tourism from Nightingale Institute of Management Studies under Punjab Technical University in 2015. Right now he is pursuing MBA in Tourism and Hotel Management from Bharathiar University and carrying industrial experiences of six years along with academic experience of one year.

Incharge of Events and Hospitality Services

My area of interest is Food and Beverage Service. I started my career with HOTEL HINDUSTAN INTERNATIONAL KOLKATA in the year 2015. Experiences are mentioned below:


2. Ex Floor Manager at CLOUD TAVERN KOLKATA.




Got "Best employee" awards from THE STADEL KOLKATA & PIPAL TREE HOTEL KOLKATA several times.


Sharmi Banerjee

Assistant Professor

Hotel Management Graduate, Masters Degree in Travel and Tourism Management from IGNOU


A Strong, confident and dynamic personality in Hotel, Hospitality and Tourism Management profession, holding a Graduation Degree in Hospitality Management from WBUT and Masters Degree in Travel and Tourism Management from IGNOU. She has been in her career journey with 10 years of learning and working exposure in Hospitality Industry. She is specialized in Rooms Division and Travel and Tourism Management.

She started her career with Pride Group of Hotels-Pre-opening Property (Kolkata). She then moved to take up an exciting assignment for Radha Regent, Bangalore and Royal Orchid Central, Bangalore between the years 2012 to 2014. Her keen interest for learning bought me to teaching and education industry in 2014. Holding a teaching experience with some of the prestigious group of Institutions and Universities like NIPS School of Hotel Management, University of Engineering and Management and International School of Hospitality Management. Besides teaching she also have experience in Academic Career Counseling.

Training and Placement Officer for School of Hospitality & Tourism at SNU


Prosenjit Ghosh

Assistant Professor

He is a Hotel Management graduate and has completed Masters in Tourism Management from IGNOU.


An enthusiastic hospitality academician, who believe in true potential of his students. He is a Hotel Management graduate and has completed Masters in Tourism Management from IGNOU. With a rich experience gained during his stints with The Oberoi, he joined the academic world in 2008. He was associated with the JIS Group, Amity University and many more colleges in Bengal. He possess a unique combination of teaching, management, marketing, and consulting experience. He has also demonstrated creative thinking skills that lend themselves to innovative program development and implementation. The skill set he has developed is highly applicable to a training setting where solid interpersonal skills and exceptional communication skills are an advantage. That skill set includes the ability to see the big picture and think “outside the box,” as well as teach, mentor, coach, and counsel individuals and groups.

Incharge Mentor Mentee

Kusum Casimir Bara

Assistant Professor

Hotel Management Graduate, MSc. in Hospitality Administration, with specialization in Human Resources


An ambitious and talented professional with proven academic background in Hospitality and Tourism and valuable experience in teaching and lecturing. Having completed her bachelor’s from IHM, Kolkata, combined with the training obtained at Oberoi Grand, Kolkata and industry experience at The Leela Kempinski, Gurgaon it has added on to the knowledge and experience she has gained through the years. With always a keen interest in academics, after completing her MSc. in Hospitality Administration, with specialization in Human Resources, she has worked as an Associate professor at LPU, Jalandhar, Punjab. She has acquired diverse professional skills through studying, researching working in academic and professional environments. She takes a flexible approach to work, when applying an immaculate level of detail to everything. The skills and knowledge acquired has enable her to work autonomously a well as a team. She has the initiative required to make decisions and possess drive and diligence to thrive in a fast-paced environment.

And also Media And Publications Incharge for School of Hospitality & Tourism at SNU

Abhishek Sengupta

Assistant Professor

Hotel Management Graduate, MBA in Travel and Tourism management from reputed university in India.


A bright talented self motivated Chef and an academician with successful track record, with a flare to learn new ways of teaching and performing. He has completed his BHMCT from NSHM Knowledge campus Durgapur, and He completed his MBA in Travel and Tourism management from reputed university in India. Trained in prestigious star hotels . He has an industrial experience at The Leela Palace Hotel and Resort, Goa as Tr. Chef De Partie. He started his academic career as a culinary faculty with Dolphin School Hotel Management Kalyani, west Bengal, and awarded as the best faculty member. He has also worked as an Assistant lecturer in State IHM (NCHMCT) West Bengal and then joined as an assistant professor in KIHM Hyderabad. His last association was at JIET Universe IHM (NCHMCT) Jodhpur, Rajasthan as a Lecturer.

Program Leader (UG Course) for School of Hospitality & Tourism at SNU

Mr. Habibullah Gazi

Lab Assistant


Mr. Habibullah Gazi has joined Sister Nivedita University from Amity University Kolkata. He has vast knowledge and skills to organize the departmental Labs. He has been trained in upkeep the correct aesthetic of the department. He is having seven years of skilled experience in Food & Beverage service and accommodation operations.

If you are unable to view file, you can download from here or download Adobe PDF Reader to view the file.
Currently there is no Notice
CoursesFee During Admission (Including 1st Semester Fee / 1st installment for annual scheme)Fee 2nd semester / 2nd installment onwardsProgram Fees Total
B.A. (Hons.) International Hotel Management and Tourism Administration10000062000410000
B.Sc. (Hons.) in Hospitality & Tourism Administration10000062000410000
MBA in Hospitality & Tourism Administration11350075500340000


SNU SchoolDepartmentCourseCurriculum Structure & Syllabus
School of Hospitality & TourismB.A. (Hons.) International Hotel Management and Tourism AdministrationClick To View
School of Hospitality & TourismB.Sc. (Hons.) in Hospitality & Tourism AdministrationClick To View
School of Hospitality & TourismMBA in Hospitality & Tourism AdministrationClick To View